Write to us and a person answers. There is no ticket number.
Tell us what happened in your own words. You don’t need to know what anything is called, and you don’t need to work out whether it’s a bug.
If something has gone wrong on our end, you’ll hear that plainly.
Open OM, choose to continue with email, and use the forgotten-password link. A link arrives in your inbox.
Open OMAll of it lives in your account — plan, time, cancelling, freezing, closing.
Your accountSay so to OM. Any of it or all of it, whenever you like. It’s gone — not hidden, not archived.
Open OMIn your account. Everything held is struck and the account goes, and you can start again whenever you like.
Your accountFreezing. Nothing is lost and nothing keeps running. On every device at once.
Your accountCheck your junk folder — new senders often land there. Then write to us and we’ll sort it.
Write to us